You can usually find your item number on your email confirmation or on your in-store receipt. You can also find it on your product's online listing page.

It can usually be found as a 6 or 7 digit code.

Enter your item number below to go to your product's support page.

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Try using our product support page to find your device. If you're still having issues, call us on 1‑866‑861‑0450 for further help.

For TVs:

You can usually find the model number on the back of your TV, located on a sticker or on the box it comes in.

If your TV is mounted and you can't see the back, you may also be able to find the model number in your TV's menu options or the device's user manual.

For iPads and tablets:

Generally, you can find this by accessing the Settings or Options app, then click About, or similar. The model of the device will then be displayed there.

For anything else:

You can usually find your device's model number on the box it came in, or on a sticker located on the back or bottom of the device itself.