You can usually find your item number on your email confirmation or on your in-store receipt. You can also find it on your product's online listing page.
It can usually be found as a 6 or 7 digit code.
Enter your item number below to go to your product's support page.
Please ensure that the entered code is 6 or 7 digits long
iPad Pro 12.9-inch (3rd generation and later) iPad Pro 11-inch (1st generation and later) iPad Air (4th generation and later) iPad mini (6th generation)
Start Over?
This will start the troubleshooter from the beginning. Any progress will be lost.
Start Over?
This will start the troubleshooter from the beginning. Any progress will be lost.